View invoices and continue pending payments

Use transaction history to trace plan or credit purchases. Check both ID and transaction type because similarly priced transactions can serve different purposes. Compare account status with the payment evidence you kept.

Steps

1. Open the relevant billing area in Settings and find its transaction or invoice list.
2. Use filters, dates, and pagination to locate the transaction. Match its ID, time, purchase type, and amount.
3. Open invoice details and review status. Download the invoice if the option is available.
4. For a pending transaction with a payment link, use its continue-payment action after checking details and validity.
5. After payment, return to verify transaction status and the plan or balance update. Use that same ID if you contact support.

Expected result

You have a traceable transaction record without creating a new checkout whenever you need to check status.

Troubleshooting

• For an expired link, read the transaction status and available actions; do not repay an already confirmed transaction.
• If money was debited but account status differs, send the transaction ID and redacted payment evidence through a support ticket.

Related guides

• Top up credits and review balance history
• Understand plans, feature access, and usage limits
• Create a support ticket with useful details and attachments